Support

It is free software and I am one person, so I will not promise you a reply by Tuesday. What I will promise is that every report gets read, and that a good one usually gets fixed.

Something is broken

Open an issue on promptityourself/piy-screen-it-recorder. That is the only place I track them, so a report anywhere else is one I will lose.

Report a fault

What makes a report easy to fix

What you did, in the order you did it. A gesture at a time.
What you expected, and what happened instead.
Whether it happens every time, or once in a while.

A fault nobody can reproduce is one nobody can fix, so the boring version of the story is worth more than a tidy summary of it.

It is not a fault, I just want something

Same place, and say so. It is open source under MIT: you can also read it, change it and ship your own build without asking me first.

If GitHub is not for you

Write to contact@promptityourself.com and I will open the issue myself. Not having a GitHub account should not be the reason a fault goes unreported.