Bernadett Doka

When she first came on the show she had never opened a terminal. Six weeks later her clients lived in a CRM she had asked her own agent to build.

A website she could not change. I am her brother, and I had built her website, in my own account. Every new photo and every new article meant asking me first. She wanted to stop asking.

So I want to update my resume, and I want to know how to update the website when I want to create a new blog, or update the photo.

The first evening was all setup. She opened a terminal for the first time, typed a password that did not show on the screen, and by the end an AI agent was running on her own Mac. Two days later the website moved into her own account, in Hungarian and English. Then she asked to change her About page herself, just to see how it works.

Two hundred questions in a spreadsheet. Her client questionnaire lived in Excel, scoring and all. They started a web version on the show, and her AI plan hit its limit half way. So she finished it on her own. When she came back a month later, it had already gone out to real people, and she could see who had opened the link and how many times. One thing had slipped through: her booking page was still on Australian time.

Ten emails, then forty. In September she started at a centre that sends her clients by email.

When you get like ten of those emails, you get lost: what the client wants, which client you contacted. With ten I can remember, but two months from now when I have forty, I'm not going to remember.

She tried a spreadsheet first, and it turned into too many sheets. So she asked her agent for a CRM, and walked into her fourth show with it already built. The evening went on the details: clients she shares with a co-therapist, a next step with a date, her calendar linked in. Along the way the agent forgot half her list and had to explain why. By the end her real bookings were in it.

Where she is nowHer website is hers. Her questionnaire goes to real clients. And the system that runs her practice is one she asked for in her own words.